Ar Cancun Plaza

Constant noise from building maintenance disturbed my stay.

Very very helpful staff during my stay. Big and beautiful rooms with comfortable beds, an iron, an electronic key card, and a cable television. Good food combined with an EXCEPTIONAL service.

Amazing meals!

Nice hotel, helpful and awesome staff, wonderful location close to the airport. Excellent service and an excellent pool onsite. Not to mention consistent wifi...

The beach was fine and easily accessible.

I encountered multiple issues that soured my experience. First, I had trouble with the sliding balcony door which required considerable effort to open. I was caught off guard by a hefty $100 deposit requirement upon arrival, which led to an inconvenient trip to find an ATM. The hotel lacks proper staff presence during evening hours, made navigating power outages particularly frightening.

the location is favourable and marvellous, around 10-15 minutes walk from beach. the hotel has wonderful and incredibly comfortable rooms with the bathroom and 2 full beds, as for instance. excellent service and the food is amazing.

The food selection was good. The staff were very very helpful and provided excellent service.

Consider using the local bus for inexpensive and easy access to nearby attractions. It's a great way to explore the area without spending much.

Just spent a night in the loft suite, and it was super cute and clean! The view from the patio facing the sea was amazing. Just wish the breakfast opened earlier for those early flights! Great little stay.

The loft suite was charming and clean, highlighting a gorgeous sea view from the patio where relaxation was effortless. Although the location provided direct beach access, the room suffered from flooding on two occasions, disruptive to our stay. Communication regarding billing issues with staff was also frustrating, impacting the overall experience. The homemade pastries served were good and a highlight during our brief stay.

I spent 4 nights at this place and had an awesome time. the location was fantastic, and the staff were really great! Plus, the airport was just 0.5 km away, which made things super convenient. 🛬.

a pleasant stay but could use some improvements

The security around the complex was excellent, with multiple guards making it feel safe. Beach access was a highlight. It was well-maintained and provided a great spot to relax. Our Junior Suite offered a lovely sea view that enhanced our mornings. The local bus stop was convenient and made exploring easy.

Room cleaning services could be more consistent.

The beach was fine and there were no hassles finding chairs. The air conditioning worked great, and i loved the relaxing atmosphere during my short visit.

room cleaning services were inconsistent.

The room was really comfortable, and everything was great during my stay. the location was fantastic, making it easy to get around. Plus, it was just a short walk to the beach and the ocean. 🌊.

This place has an amazing location, with excellent access to public areas and is close to popular tourist spots, a waterfall, and a hill.

The beach was fine, and finding lounge chairs was hassle-free. The air conditioning worked great in our Junior Suite, and the overall atmosphere was relaxing. The pool bar was a great bonus with good food and drinks.

The credit card machine at the restaurant was down .